Call Center Agent (Voice/Non-Voice)
Posted: Oct 03, 2025 · Office: Quezon City, Quezon · Part time
Required Skills
6 footer Mabigat kamay makunat mukha 70+ WPM Typing Flexible Schedule Strong CommunicationAccessibility
Flexible HoursDescription
Background
Our client is expanding and needs motivated Call Center Agents for both voice and non-voice accounts.
About the Role
You will answer customer calls or respond to chats and emails, assisting with billing, product questions, and troubleshooting.
Your Key Responsibilities:
Handle inbound calls, emails, or chat support
Follow call scripts and company processes
Escalate complex issues to senior agents
Ensure customer satisfaction in every interaction
Job Requirements – About YOU
Clear speaking voice and good English skills (for voice accounts)
Strong written skills (for non-voice accounts)
Willingness to work on shifting schedules
About YOUR Work History
Experience in BPO is preferred but not required
About the Culture YOU Thrive In
Performance-driven but supportive
Fast-paced and goal-oriented
How YOU Will Be Measured
Quality assurance scores
Attendance and punctuality
Customer satisfaction feedback
When & Where YOU Will Work
Office-based or remote depending on account
Shifting schedules
Company Benefits:
Competitive salary + allowances
HMO and life insurance
Paid leave credits
Incentives for performance
Our client is expanding and needs motivated Call Center Agents for both voice and non-voice accounts.
About the Role
You will answer customer calls or respond to chats and emails, assisting with billing, product questions, and troubleshooting.
Your Key Responsibilities:
Handle inbound calls, emails, or chat support
Follow call scripts and company processes
Escalate complex issues to senior agents
Ensure customer satisfaction in every interaction
Job Requirements – About YOU
Clear speaking voice and good English skills (for voice accounts)
Strong written skills (for non-voice accounts)
Willingness to work on shifting schedules
About YOUR Work History
Experience in BPO is preferred but not required
About the Culture YOU Thrive In
Performance-driven but supportive
Fast-paced and goal-oriented
How YOU Will Be Measured
Quality assurance scores
Attendance and punctuality
Customer satisfaction feedback
When & Where YOU Will Work
Office-based or remote depending on account
Shifting schedules
Company Benefits:
Competitive salary + allowances
HMO and life insurance
Paid leave credits
Incentives for performance
Compensation
PHP 60,000 - 90,000 / monthlyApply Now
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Employer
Pusa
mingqt3143@gmail.com
Approved
mingqt3143@gmail.com
Approved
Business Permit
